Contact us

We would love to hear from you.

Feel fee to contact us if you have any questions. We will get back to you ASAP.

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Once you have paid for your doll the production starts within 24 hours. Your doll should be ready for shipping within 7-14 days and delivery normally takes 3-7 business days. Total time from ordering to receiving your doll is approximately 14-28 work days from placing your order to your doll been delivered. All packages will be delivered from warehouses in Los Angeles USA and factories in China.

    Our in-stock sex dolls are produced in advance and directly shipped from our cooperation manufacturers to the warehouse in the US. The estimated time of delivery is 5-7 days. (Only for US address!)

    You can track the progress of your order online on our website here.

    Yes, you can dress your doll in anything you like but we recommend avoiding thick clothing such as denim or boned items likecorsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression in the skin which will becomepermanent after a while. If you wish to put jeans on your doll we recommend putting pantyhose on it first so that the denimwill slide over the skin. Shirts that button, tie, snap or zip closed are easier to put on dolls than tops such as T-shirts orpullovers. When putting on a coat or parts of the clothes, if the clothes are too tight or it is inconvenient to dress the doll,it possible to remove the head before dressing.

    Chaining Sex Doll is made of high standard elastic property TPE(thermoplastic elastomers), which is safe, and has the highest tear resistance, but also environmentally friendly. the TPE is the best option since it is very soft and gentle and the most similar material to our skin. The skeleton inside is made of stainless steel.

    ✓ Realistic Oral, Vaginal and Anal Holes
    ✓ Ball-joint Metallic Skeleton Fully Articulated
    ✓ New Stainless Steel Skeleton with Swing Motion
    ✓ Discreet Packaging

    Yes—shopping in our online shop is completely secure. We use advanced SSL encryption technology to protect all personal and payment information transmitted through our website. Your data is handled with strict confidentiality and is never shared with third parties without your consent. In addition, all payments are processed through trusted, PCI-compliant payment providers to ensure the highest level of security. You can shop with confidence knowing your privacy and safety are our top priorities.

    Yes. An invoice will be automatically sent to your email address once your order is confirmed. You can also find your invoice in your account order history at any time. If you need a copy resent or require a customized invoice, please feel free to contact our customer support team—we’re happy to help.

    When you receive your sex doll, be sure to check the doll carefully to make sure it is in good condition. If you find any quality problem caused by non-human factors such as breakage, please take a good picture, don’t use it, and contact us at service@dollsgirl.com within 7 days. It has been confirmed that there is a quality problem with the product. We will return or replace the other doll.

    Our customer service representatives will work with you to find the best solution for your situation by replacing the original item or providing a refund. It will charge a 50% restocking fee.we can’t refund it if you have used the doll.

    Find us here

    Follow us

  • FaceBook: https://www.facebook.com/dollsgirl
  • Twitter: https://www.x.com/dollsgirl
  • Pinterest:https://www.pinterest.com/dollsgirl
  • Address

    Dongqiao NO.1 Road, Tianliao Industrial Park, Tianliao Village Shipai Town, Dongguan, Guangdong, China

    Service Time

    Our store has 24/7/365 online service. Every day 9 am to 10 pm